Local time: 10:35 pm

Moi Avenue, Opposite Jevanjee Gardens P.O. Box 5247 - 00506 Nairobi, Kenya.

13 km from JKIA

+254 721 485 024 +254 104 485 024

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The Clarion Hotel: Elevating Standards Through Superior Customer Service, Pristine Infrastructure, and Top-Notch Facilities

The Clarion Hotel: Elevating Standards Through Superior Customer Service, Pristine Infrastructure, and Top-Notch Facilities


The Clarion Hotel, a true epitome of excellence, has  built a reputation for consistently delivering top-tier customer service, innovative infrastructure, and outstanding facilities.

This article explores the secrets behind The Clarion Hotel’s success in upholding its standards.

1.    Setting the Bar: Customer Service Excellence

From the moment guests step into the lobby until the time of their departure, every interaction is marked by warmth, attentiveness, and a genuine desire to ensure guest satisfaction.

Supported with trained professionals with a proactive attitude towards resolving issues promptly go above and beyond to cater to guests’ needs, making them feel valued.

At the heart of The Clarion Hotel’s continued success lies its unwavering commitment to customer service.

2.    Embracing the Essence of a Revitalising Atmosphere

The Hotel takes pride in its well-illuminated and superbly ventilated rooms, made possible by the grandeur of its massive windows and uplifting, serene ambiance.

The hotel’s residents are also offered access to the gym and spa providing them a comprehensive experience during their stay.

Fostering a truly rejuvenating and pleasant experience.

Meeting Excellence: Conference Rooms with Premium Air Conditioning

Catering to business travellers by providing conference rooms equipped with top-of-the-line air conditioning units.

Whether hosting corporate meetings, seminars, or workshops, the hotel ensures the comfort of attendees is not compromised. The climate-controlled environment facilitates optimal concentration, enhances productivity, and makes any event a resounding success.

Moreover, the hotel is equipped with great connectivity and a technical support team is always on standby, ensuring seamless integration of audio-visual equipment and a flawless presentation experience.

3.    Superb Bar and Restaurant

The bar restaurant exudes an inviting ambiance, where guests can enjoy meals while relishing handcrafted cocktails and an impressive selection of beverages. 

Moreover, the bar restaurant opens up to a spectacular terrace that offers panoramic views of the Nairobi Central Business District (CBD).

The hotel’s commitment to environmental sustainability extends to its culinary offerings as well. The cold room, thoughtfully maintained to perfection, not only ensures the freshest ingredients for the restaurant but also plays a crucial role in reducing food waste.

By preserving the taste and nutritional value of perishable items, the hotel takes a responsible stance in its mission to minimize its ecological footprint.


The Clarion Hotel remains committed to its excellence by ensuring that every guest experiences the height of luxury and comfort during their stay.

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